Talks & Interviews
- Research in a Time of Crisis | Health Experience Design Conference, April 2021
- How to Guide User Research Efforts When Following a Human-Centered Design Process, August 2020
- Dollars to Donuts Podcast Episode, March 2019
- Moderator for "User Research in Health Tech" panel | Design for Healthcare SF MeetUp, March 2018
- "Empathy Based Innovation" | HITLAB Symposium, October 2017
- "The RIGHT People: Identifying Your Target Customers" | | Workshop at Nasdaq Entrepreneurial Center in San Francisco, July 2017
- Mixed Methods Podcast episode: "Don't Leave Data on the Table" June 2017
- "Talking to Customers: When and How to Use Four User Research Methods" | Workshop at Nasdaq Entrepreneurial Center in San Francisco, February 2017 and January 2019
- "Inside the Blue Ridge Labs Fellowship 2016" | Guest Lecture at School of Visual Arts, Social Entrepreneurship class, November 2016
- "Talking to Customers: An Introduction"| Workshop at 1776 in Washington, DC, November 2016
- "Discover Key Customer Insights" | QCon in San Francisco, November 2015
- “Everything you wanted to know about user research but were afraid to ask” | Hive Global Leadership Program, August 2015
- "10 things I've learned about Philanthropy (so far)" | Google internal talk, September 2013
- “Hide & Seek, Tag You're It & the Art of Participant Recruiting” | Catapult Design Day, June 2013
- “Rockin’ the Customer Interview” | Lean StartUp Machine, March 2013
- “Google and User Experience” | Jomo Kenyatta University of Agriculture and Technology in Nairobi, Kenya, November 2010
- "Perspective Probe" | ACM CHI Conference, April 2009
- "The Discovery Point" | about, with and for, Institute of Design, October 2002
Publications
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The stages of growing a UX Research team
Medium article with Becky White, Lead Design Researcher at Canva 2021 |
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Congratulations, you're hired! Now where do you start?
Article in Research Practice book by Gregg Bernstein 2o21 |
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Honing your user research craft: Doing a critique through a “Don’t Leave Data on the Table” class
Marianne Berkovich Medium article 2016 |
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"She'll just grab any device that's closer": A Study of Everyday Device & Account Sharing in HouseholdsTara Matthews, Kerwell Liao, Anna Turner,
Marianne Berkovich, Rob Reeder, and Sunny Consolvo 2016 |
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Perspective Probe Case Study in Human Computer Interaction HandbookMarianne Berkovich
2012 |
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Perspective probe: many parts add up to a whole perspectiveMarianne Berkovich
2009 |
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Discovery point: enhancing the museum experience with technologyMarianne Berkovich, Jenna Date,
Rachael Keeler, Marti Louw, and Maureen O'Toole 2003 |